| 1. INSTANT RESPONSE |
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| When Rockwood gets assigned to a disaster we instantly respond to the scene to prevent any unnecessary damage to garments & textile items. We service the whole state of Ohio 24/7. |
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| 2. DETERMINE YOUR EMERGENCY ORDER |
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| Your emergency order consists of your daily life clothing & textile items. We separately inventory these items, clean them & return them within 48 hours to help get you back to your daily life. |
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| 3. ORGANIZED ROOM-BY-ROOM INVENTORY: |
| While emptying the house out we create an itemized room-by-room inventory to provide the homeowner with the certainty of what’s being taken out & providing an organized solution for the insurance adjuster. |
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| 4. STATE OF THE ART CLEANING PROCESS: |
| Using the most up to date wet cleaning, dry cleaning and ozoning process we can offer a 100% money back guarantee. If the clothes do not restore to pre loss condition then we will not bill the insurance company. We clean clothes, belts, purses, stuffed animals, shoes and so much more to help restore the daily life of the victim while saving insurance companies thousands! |
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| 5. SAFE & SECURE STORAGE: |
| Once the cleaning is complete your order is safely stored at one of our storage facilities. You can have complete access to your clothes at any time. Simply give us a call let us know when you are coming and we will meet you there. |
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| 6. CONVENIENT DELIVERY BACK: |
| Once your home is complete we deliver all of your fresh, clean clothes & textile items straight back to your house! |
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